Point of View

Global BPO providers Sutherland Global Services and Genpact are in the final race to acquire Apollo Health Street, the healthcare business process outsourcing (BPO) arm of Apollo Hospitals, in a deal valued at over Rs 1,100 crore ($220 million). Read More

In the UK, the VAT charge for shared services between charitable and non for profit entities has always been a problem in driving support service efficiencies. However, following a period of consultation, the Government has confirmed that it intends to introduce legislation implementing a VAT cost sharing exemption that will facilitate shared service arrangements. Read More

India’s biggest software services exporter Tata Consultancy Services (TCS) and Japan’s Mitsubishi Corporation have announced setting up of a joint venture at an investment of USD 5 million for offering full service suite of IT, BPO and infrastructure services. The joint venture will be set up with an initial investment of USD 5 million, which will be raised in a phased manner. TCS Japan has taken 60 per cent stake, while the remaining 40 per cent will be held by Mitsubishi Corporation. Read More

Leicestershire County Council (LCC) and Nottingham City Council (NCC) have awarded Velos-IT a contract to implement cloud-based finance and HR shared services across the two local authorities. Read More

Metsä Group plans to establish a new finance service centre in the Gdansk area in Poland, and to transfer transactional finance work from several European locations to the new service centre. Read More

In the world of finance shared services and outsourcing, there is an increasing issue that subsides in the each and every operation. It can lead to the decimation of an operation, or if managed effectively a sustainable and stable set of services that can then be built upon to deliver efficiency, effectiveness and business value. Read More

Leading Indian software major HCL Technologies entered into a strategic partnership with Great American Insurance Group (GAIG) to provide IT, back office and infrastructure management services to the US major and its affiliates, and State Street to provide business process outsourcing services in support of a variety of State Street’s investment services businesses. Read More

Defence company BAE Systems has selected technology services company Logica to provide HR services for its UK employees in a six-year deal. Logica will design, build and support a new HR service based on Logica’s Dynamic HRO framework in addition to Oracle’s PeopleSoft Human Capital Management and Oracle E-Business Suite Payroll. Read More