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How to Prepare your Organisation for Shared Services


Before launching a shared service or business process outsourcing project there is a significant benefit in all key stakeholders understanding  the concepts and challenges of such a substantial change. This programme can be tailored to individual customer requirements. The training will provide a detailed understanding of the implementation approach and how to prepare for the change. Common pitfalls and case studies will be discussed in detail.



What will it cover?

  • How to prepare for change
  • Readiness assessment
  • Business cases
  • Design concepts
  • Planning and launching activities
  • Shared services concepts
  • Implementation approaches
  • Transition techniques
  • Baseline measurement
  • Stabilisation activities


Who should attend?

Project leaders

Senior stakeholders

Subject matter experts


Call to action

A shared service is a big change – how ready are you? This training event provides the framework to launch the project and ensure a successful implementation.