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Project Management in Shared Services


This training is aimed at transforming operational individuals into effective project managers in a shared services environment and preparing people for formal project management certification. It includes:

  • Understanding key project management guidelines and best practices
  • Provision of a practical insight into project manager role in a shared service centre environment
  • Learning how to use a project management framework in practice


What will it cover?

  • Project initiation
  • Project planning
  • Project execution
  • Project controlling
  • Project closing
  • Project management framework


Who should attend?

Individuals wishing to deliver projects successfully within their roles.


Call to action

Projects affect all shared services, yet without suitably trained staff, few deliver the desired outcomes.  Having an internal pool of candidates able to fulfil project management positions is a significant asset for any shared service.